President / Chief Executive Officer
John has held several senior positions within the security industry including that of Western Regional Manager with a major national security firm prior to founding Concord Security in 1983. His combination of security experience and business knowledge has helped build Concord Security into the full service company that it is today.
Vice President, Special Projects
Rob joined Concord Security as COO in mid-2011, following a long term business relationship with company owner, John Henry. Rob’s business background is thirty years of management in the commercial real estate industry, and most recently, twenty-two years in senior management positions with Morguard Investments Ltd. Rob has been involved in the executive of the B.C. Shopping Centre Association (BCSCA member since 1984), and the International Council of Shopping Centres (ICSC member since 1981), and was certified with the Property Management designation from the Real Estate Council of B.C. Rob’s knowledge and experience in management will strengthen Concord’s commitment to service and growth, while fulfilling the Concord mandate, “we do more”.
Clare has over ten years experience in the property management industry and has been with Concord Security since 1985. Mrs. Edmundson has served as president of the BC Shopping Centre Managers Association. Her degree in Business Administration from BCIT in addition to her corporate background enables Concord Security to offer a unique understanding of the special needs and challenges that arise in the operation of retail and multi-use Centres.
Vice President & General Manager
Mark has been in the security industry with Concord Security since 1992. He has been the Site Supervisor at Harbour Centre and the Bentall Centre. Mark has a Bachelor of Business Administration degree from Simon Fraser University and is a Certified General Accountant. Mark is in charge of all Concord’s business operations and in 2009 was named to Business in Vancouver’s Top 40 Under 40 list of top local business people. Mark was appointed Vice President in February 2013.
Director, Major Accounts
Sean has an extensive background as an operations and personnel manager, and has been directly involved in the hiring, supervision, training, and assigning of personnel. He has an extensive security and management background and has been employed in the security industry since 1986. Sean's role as Director of Major Accounts is to ensure the needs of our key clients are met and to bring new and innovative ideas to the properties he manages. Sean served for several years on the board of the BC Shopping Centre Association.
Frank Naso, CPP
Director, Major Accounts
A Certified Protection Professional, Frank has over 20 years of experience in the security industry, law enforcement, and corrections, as well as a degree in Criminology and post-baccalaureate studies in Administrative Management. His work with private post secondary institutions has enabled Concord to establish the Concord Career Centre, a registered private post-secondary institution. His experience and knowledge serve his clients well in his role as Director of Major Accounts where he is able to offer valuable advice and support to numerous key clients.
Allan Khan, has over 26 years of experience in the security industry which includes Account Management, Business Development, and Operations. As a past business owner of a Vancouver based security firm for 14 years, which he sold in 2008, Allan brings extensive knowledge of security and management. Allan has a Diploma in Criminology from Douglas College, Certificate in Investigations & Enforcement from the Justice Institute of BC and a Diploma in Tactical Defense and Control Techniques.
Regional Manager, BC Interior
Ian Papa brings more than 20 years of experience in the Security industry including the sectors of retail, healthcare, educational institutions, hotel industry, and tourism. Ian has had hands on experience at the site level as a Supervisor prior to being promoted to Human Resources, followed by Account Management, and ultimately to a Senior Regional Manager, BC Interior. Key accounts under Ian’s management have included Interior Health Authority (unionized) and UBC Okanagan.
Manager, Field Operations
Phil comes to us from a ‘Fortune 500’ company that has been an innovator and leader in customer service for almost 50 years. His tenacious nature and commitment to detail make him a welcome asset to the Concord team. Phil has expertise in communications, computer systems, electronic and mechanical equipment, as well as data analysis. Phil is responsible for providing technical support to our clients for all security equipment, providing statistical analyses on information collected through Smartguard 2.3TM, and assisting with the development of Building Standing Orders.
Ed joined Concord in 2008, bringing skills he refined at a top international credit company. He has been working in the finance and accounting industries since 1990.
Regional Manager, Alberta
Tim has been in the security operations and customer service industry since 2000 and has been with Concord Security since 2002 where he has held both shift and site supervisor positions at two of Vancouver’s high-profile complexes, Pacific Centre and Waterfront Centre. Since 2006 Tim has been in charge of branch operations for Alberta. Since Tim took on this role, Alberta operations have grown from 5 employees at one property to approximately 200 employees at properties located throughout the Calgary area and as far north at Red Deer.